The delivery promise also plays

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Here are the following four points: Reviews  products delivered on time  cancellations Track & Trace The required service level of products delivered on time is, which means that of your shipped products must be delivered on time. Are you unable to achieve this percentage? Then you get a lower performance score, which has a negative impact on the buy block. Service standards also apply to the other three factors: Assessments: the grade must be at least an. Cancellations: The cancellation rate must be below Track & Trace: all items must contain a track & trace code Do you score well on all these points? Then a good performance score becomes reality. In addition, you can get a 'gold label' through very good reviews.

This means that you score an average of or higher. It naturally stim switzerland phone number list ulates conversion if you as a seller have a golden label and the competition does not. When the same product is offered on Bol.com several times, a lister page is displayed. On this page, consumers can easily compare providers based on price, delivery and rating. A gold label is of course worth even more. A buying block Okay, let's say you have a good performance score, but what's the point of this? The power of the performance score lies in its consequence. A good performance score has an influence on the buying block. The buying block is the place you want as a supplier: this is the first thing that is shown when a customer is looking for an item.



Of course I don't have to explain why this stimulates conversion. In addition to the performance score or service score, the buying block is determined by two other variables: The price The delivery promise For bol.com, the price is an indicator. It is therefore important to offer products with a competitive price. But not only the price determines the position.  an important role in this area. This checks whether you actually realize the promise you make, in short, do you deliver within the period that you promise.