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sales strategies, and implement ad hoc action plans. It is therefore essential to pay particular attention to the engine of your turnover: the customers! Better you manage your customers, the more you can segment them and offer them personalized services. However, a good knowledge of your customer base is not always easy because the more it expands, the more information accumulates and leads to errors. The management of your customer portfolio is then
strongly impacted, which could result in the loss of the customer. To Specific Database avoid such a result, CRM, task automation and sales process tools allow, among other things, the recording of your data in real time and access to it anywhere and anytime . Good news: it's not just for large groups anymore. Activate Hubspot CRM (free for life) Manage your client portfolio with digital digitale. Ah, commercial reporting…a vast subject if ever there was one. Jean- Pierre (if you are a
explosion in requests for quotes is a precursor to increased orders and therefore to growth in turnover. If this is not an end in itself (you have to get them signed), it is still an excellent commercial indicator that will allow you to then measure the real commitment to purchase orders and therefore the rate of conversion of hot prospects into customers. to generate requests for quotes. The development of your business goes through the growth of it and therefore, often , by increasing the turnover (find out how here) and/or the margin. Turnover may increase in value and/or volume: Value: by increasing unit prices (at constant volume) Volume:
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