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Do you want to use any highly customizable SaaS text analytics software that can be easily integrated with your existing tools? If yes, then MonkeyLearn should be your go-to platform for quantitative content analysis. It is a robust text analytics software that can analyze any type of unstructured text data, including text documents, online reviews, survey responses , customer feedback, and social media conversations. With sophisticated machine hong kong data learning and natural language processing (NLP) algorithms, this platform will offer you accurate text analysis. If you use MonkeyLearn for text analytics, you can integrate it with applications like Google Sheets , Microsoft Excel, Zendesk, Google Forms , Airtable, HelpScout, and Zapier . This web-based software comes with useful features like sentiment analysis, keyword extraction, NPS review analysis , and email response classification.
Keatext
When it comes to choosing a tool to analyze unstructured data from multiple sources, Keatext is the one to go for. If you are part of a non-profit or a university, it even offers you a free version. Whether you need to analyze social media conversations, emails, or surveys, this cloud-based text analytics software can do it efficiently using machine learning and artificial intelligence. Now you can get rid of the tedious task of manually analyzing data and let Keatext tell you where to direct your attention if you want to improve your customer experience . Apart from the above-mentioned features, this tool also allows you to collect feedback in multiple languages and visualize data in various ways.
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