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If you own a restaurant or are the manager of one, you know very well that the amount of daily work is enormous. Purchasing, preparation, advertising and customer service are some of the tasks you must perform. Having to divide your time between so many things, you may neglect the way you attend to WhatsApp orders in your restaurant . Are you fast enough for each request? Have you wondered if all your clients are satisfied with the treatment you provide? These are questions that we must always ask ourselves to evaluate the deficiencies if they exist of our business and meet the expectations of each person.
When service is not good, it is difficult to win over customers like magic. By using WhatsApp efficiently you will be able to optimize customer service, organize each delivery without setbacks and make progress as you wish in your loyalty plans. To help you, we have prepared this article in which we show you 6 ways to use WhatsApp in your CU Leads restaurant or food business. First of all, why do you need WhatsApp Business in your restaurant? WhatsApp has helped many companies connect with their customers and serve as an ideal platform to increase sales. Maybe you don't know it, but the messaging app has a open rate, this means that of every messages received, are opened.
We all use this application to send personal messages and call, but WhatsApp Business is a commercial tool specially selected for businesses like yours that receive hundreds of messages daily with food delivery orders and reservations at the premises. This is an important benefit for managing your restaurant if what you are looking for is to automate service processes and improve your marketing strategies. However, WhatsApp tends to be more effective when merged with external tools such as a CRM with chatbots and a multi-agent system. How to take advantage of WhatsApp tools in your restaurant.
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